Terms & Conditions

Last updated: 13 October 2026

Bookings

Online bookings are requests for a time with our team. You'll receive a booking reference. You must be 18 or over to book; children's appointments are booked by a parent or guardian.

Payment

No payment is taken online. You pay at the studio after your service by Cash, Mobile Money, Card or another agreed method. Prices are confirmed in the studio before your service.

Changes and cancellations

You can change or cancel your booking online up to 24 hours before your appointment. Within 24 hours, please contact us on WhatsApp 059 333 8904.

Lateness

If you're running late, please let us know. We may need to shorten, move or reschedule your service so other guests aren't delayed. We never cancel without speaking to you first.

Your hair and health

Please tell us about allergies, scalp conditions or sensitivities before your service. Results depend on hair type and condition; tell us at the studio if you are unhappy so we can help.

Photos

We only post photos of you or your hairstyle with your permission.

Rewards

Loyalty rewards have no cash value, are personal to you, and may be changed or ended with notice.

Liability

We take care with every service. Nothing in these terms limits rights you have under Ghanaian consumer law.

Contact

Questions or complaints: comfortamponsah410@gmail.com or 050 841 4696.